Phoenix House operates using NARR-aligned recovery housing principles, the Social Model of Recovery, peer accountability, servant leadership, and hospitality-centered operations.

We believe the environment is part of recovery. That means cleanliness matters, honesty matters, and how we treat each other matters. Every resident is expected to be honest, stay accountable, accept feedback, and actively work on their own growth.

Orientation: All new residents must complete an Application, License Agreement, Orientation, House Introduction, and Move-In Process before moving in. Questions? Reach out at (208) 918-8200.

Your First 30 Days: The first 30 days are the most critical. Use them to build habits, build relationships, and build trust.

Phoenix House is an abstinence-based sober living environment. The use, possession, or distribution of alcohol, illegal drugs, or unauthorized substances is strictly prohibited. Residents may be subject to random, scheduled, or suspicion-based UA testing. Refusal to test is treated as a positive result and a rule violation.

Curfew

Rent & Fees

Rent terms, amounts, and due dates are outlined in your signed License Agreement (see the Payment Instructions page for full details). Rent is due on time, every time. If you are experiencing financial hardship, communicate with management proactively — do not wait until you are behind. Contact (208) 918-8200 to discuss your situation.

Chores & Cleanliness

Every resident is responsible for contributing to a clean, organized home. The condition of the house reflects the culture of the house.

Guest Policy

Guests are a privilege, not a right. All guests must follow house rules, may not be under the influence, may not possess drugs or alcohol, and may not stay overnight (with limited exceptions). See the full Guest Pass & Exceptions page for the complete policy and how to request approval.

Technology & Phones

• Phones must be silenced during house meetings
• No phone calls in common areas after quiet hours
• Streaming, gaming, and phone use must not interfere with sleep schedules or house routines
• Do not share house Wi-Fi credentials with guests

Bedroom & Privacy

Residents may not enter another resident’s room without explicit permission. Respect for privacy, boundaries, and personal space is non-negotiable.

Vehicles & Parking

• All vehicles must be registered with management
• Park only in designated areas
• Vehicles must be insured and legally registered
• Vehicles may not be used to transport prohibited substances or unauthorized guests

A relapse is a serious event. Phoenix House’s response is guided by the Social Model of Recovery and NARR standards — the goal is safety, accountability, and, if possible, continuation of recovery.

Step 1 — Report & Safety: Report to house manager or Peer Council immediately. Safety comes first. If the resident is impaired, call (208) 918-8200. If there is a medical emergency, call 911.

Step 2 — Peer Council Review: Peer Council meets to review the incident. The resident has the opportunity to speak. Circumstances are considered (self-report vs. discovery). Management is notified for all relapse events.

Step 3 — Decision: Outcomes range from a recovery plan to administrative discharge. Self-reporting is always viewed favorably. Re-admission may be possible after treatment. No clinical or diagnostic decisions are made by staff.

Step 4 — Documentation: Incident is documented in the resident file. Sobriety Hub entry recorded. All actions are taken with the resident’s dignity intact.

Phoenix House uses an elected Peer Council leadership model. Peer Council members are residents who have demonstrated stability, accountability, and commitment to the community.

• Peer Liaison — Communication, onboarding support, and resident integration
• Peer Supervisor — Chores, accountability, and operational standards
• Peer Representative — Resident support, conflict assistance, and check-ins